LIBRARY-SIDE PRINTING PROBLEM...
Occasionally an error will pop up on the library computers when folks go to print. There are two ways to deal with this. An OIT student discovered that if you first choose the color printer and print, and then go back and choose the black and white printer and print...it works.
Or if that doesn't, have the patron save their document in a SAFE place and do a hard reboot (push in power button until it goes off and then push it to turn it on again).
If you have any questions, ask your supervisor.
Occasionally an error will pop up on the library computers when folks go to print. There are two ways to deal with this. An OIT student discovered that if you first choose the color printer and print, and then go back and choose the black and white printer and print...it works.
Or if that doesn't, have the patron save their document in a SAFE place and do a hard reboot (push in power button until it goes off and then push it to turn it on again).
If you have any questions, ask your supervisor.
Labels: errors, hard reboot, library, printing problems
posted by Orpy Orpament @ 7:35 AM
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