posted by Dan @ 2:14 PM
0 comments
Friday, February 25, 2011
Monday, January 24, 2011
Spring '11 Semester
Welcome to returning students as well as newcomers! We're already half-way through the academic year and at the end of this semester is summer and even graduation for some of you!
Remember that while at the desk, helping patrons is our main interest! If ever in doubt as to a question asked, remember to collaborate with the other students in OIT Computer Classrooms and OIT Helpdesk. If we pool our resources, we'll be able to give the patrons what they need.
Also, always ask your supervisor if you don't know an answer to a question or if you don't know a procedure (such as changing a toner cartridge, etc.).
An excellent way to help patrons is to accompany them to where they need help; don't be afraid to get out from behind the desk!
Thanks!
Carol Will
Coordinator, Learning Commons
Remember that while at the desk, helping patrons is our main interest! If ever in doubt as to a question asked, remember to collaborate with the other students in OIT Computer Classrooms and OIT Helpdesk. If we pool our resources, we'll be able to give the patrons what they need.
Also, always ask your supervisor if you don't know an answer to a question or if you don't know a procedure (such as changing a toner cartridge, etc.).
An excellent way to help patrons is to accompany them to where they need help; don't be afraid to get out from behind the desk!
Thanks!
Carol Will
Coordinator, Learning Commons
posted by Orpy Orpament @ 6:14 AM
0 comments
Monday, November 08, 2010
What's up with Google's X-ray image today?
It is the 115th anniversary of the development of the X- Ray!
posted by Learning Commons @ 12:01 PM
0 comments
Friday, October 22, 2010
HOMEWORK
Homework is a distant second priority while at work covering the desk in the LC. Its important to be focused on engaging patrons who approach the desk. If traffic is really busy, a supervisor may ask you to not do homework at all while on shift. .
You are doing a great job. Don't hesitate to contact a supervisor should you have any questions or concerns.
posted by Dan @ 7:42 AM
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Friday, October 15, 2010
9 weeks to go!!
As of Monday, there are only 9 weeks to go until the last week of finals!! Keep up the good work here, and best of luck on your midterms!!!
posted by Dan @ 7:54 AM
0 comments
Lost and Found!!
As midterms approach, I thought it would be a good idea to offer a memory refresher regarding the Library's Lost and Found policy.
Once or twice a year during times of peak traffic like midterms or finals, a patron will have their laptop stolen. Should someone come to the desk and report a stolen laptop, please escort the patron to the building monitor's desk.
In addition, ID's and personal valuables such as a wallet, UCard, Driver's License, or credit card, always get brought to the building monitor's desk.
Everything else (USB drives, phones, sunglasses, Ipods, etc.) get brought to the Circulation Desk in the Learning Commons.
It is important that all items "found" by LC Desk staff be brought to the proper Lost and Found location as soon as possible.
Thank you, and keep up the great work you have been doing.
posted by Dan @ 7:49 AM
0 comments
Tuesday, October 12, 2010
Monday, October 11, 2010
When on Roves, please do not forget to check the copiers and printers for paper. If they are low or out of paper, please fill them immediately. Thanks! And keep up the good work!!
posted by Learning Commons @ 7:04 AM
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