Spring '11 Semester
Welcome to returning students as well as newcomers! We're already half-way through the academic year and at the end of this semester is summer and even graduation for some of you!
Remember that while at the desk, helping patrons is our main interest! If ever in doubt as to a question asked, remember to collaborate with the other students in OIT Computer Classrooms and OIT Helpdesk. If we pool our resources, we'll be able to give the patrons what they need.
Also, always ask your supervisor if you don't know an answer to a question or if you don't know a procedure (such as changing a toner cartridge, etc.).
An excellent way to help patrons is to accompany them to where they need help; don't be afraid to get out from behind the desk!
Thanks!
Carol Will
Coordinator, Learning Commons
Remember that while at the desk, helping patrons is our main interest! If ever in doubt as to a question asked, remember to collaborate with the other students in OIT Computer Classrooms and OIT Helpdesk. If we pool our resources, we'll be able to give the patrons what they need.
Also, always ask your supervisor if you don't know an answer to a question or if you don't know a procedure (such as changing a toner cartridge, etc.).
An excellent way to help patrons is to accompany them to where they need help; don't be afraid to get out from behind the desk!
Thanks!
Carol Will
Coordinator, Learning Commons
posted by Orpy Orpament @ 6:14 AM
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