LC Desk Daily

An interactive blog for student staff to not only learn about library updates and policies affecting the LC desk, but also information and techno literacy. Your comments are crucial!!

Tuesday, October 20, 2009

Hello...Anyone there?

Frequently, we get calls the LC Desk. Phone etiquette is important, especially identifying the location: "Good morning, Learning Commons, How can I help you?"
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If we get a voicemail, the red light will be blinking. Press the blinking button, and enter password 123456. Write the message down, and give it to the supervisor on duty.
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Even though we only get a couple of calls a day, the phone should be answered in the most professional manner possible. Keep up the good work!!!

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