REFERENCE QUESTIONS...
Please refer all but the simpliest ref questions to the reference desk (when it is staffed)...it gets confusing for patrons if we try to answer questions that should be answered by the librarians. When patrons ask questions about databases or online journals, etc., they should be referred to the ref desk. Often patrons' ref questions are more complicated than they first appear and it will save them time, in the end, if we refer them right away to the ref desk. Thanks.
Please refer all but the simpliest ref questions to the reference desk (when it is staffed)...it gets confusing for patrons if we try to answer questions that should be answered by the librarians. When patrons ask questions about databases or online journals, etc., they should be referred to the ref desk. Often patrons' ref questions are more complicated than they first appear and it will save them time, in the end, if we refer them right away to the ref desk. Thanks.
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